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Magnolia Hill Bookkeeping,LLC
Magnolia Hill Bookkeeping,LLC
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Frequently Asked Questions

Do I need to come to your office?

Do I need to be local to your area?

Am I tied to a long term contract?

No, we can meet at your office or designated spot and review what you need.

Or if you like, we can discuss what you need over the phone and conduct business over the internet.

Whatever works best for you.

Am I tied to a long term contract?

Do I need to be local to your area?

Am I tied to a long term contract?

No contracts and you'll know up front what you will pay for the service you requested and need.

Do I need to be local to your area?

Do I need to be local to your area?

Do I need to be local to your area?

No, we can work with you over the internet, so you can be from anywhere on the globe.

What is it like to work with us?

What should the customer know about your pricing (e.g., discounts, fees)?

What should the customer know about your pricing (e.g., discounts, fees)?

What should the customer know about your pricing (e.g., discounts, fees)?

 We typically offer a new client discount up to 15% for the first contracted service.   We also offer a 10% discount to customers who have been loaylly using our service for 12 months + We LOVE our clients! 

What is your typical process for working with a new customer?

What should the customer know about your pricing (e.g., discounts, fees)?

What should the customer know about your pricing (e.g., discounts, fees)?

 Once we have made our introductions, we will schedule a time to meet with you. This usually via a phone call or skype. If you should decide you would like to meet in person, we do ask for a $25 deposit in case of no-shows (yes, someone burned us, sorry). We ask for this deposit to be paid via Paypal, Venmo or Credit Card. Should we agree to do work, this amount will be applied to the project, if we agree to part ways and we unfortunately haven't convinced you to do business with us, we will promptly refund your deposit.  During this initial consultation we will determine your business needs. We ask a lot of questions and we do a lot of listening. Based on what you tell us, we will draft an estimate which we will send to you via email for you to review.   If you agree, we will send a client contract (says we won't share your info and asks you pay promptly for the services we provide) that we ask you sign. Once signed, one of our staff accountants will begin work on your account! 

What education and/or training do you have that relates to your work?

What should the customer know about your pricing (e.g., discounts, fees)?

What education and/or training do you have that relates to your work?

 All of our staff have at least a B.S. degrees in Accounting or Finance.  We are QuickBooks certified but have strong experience in many different software systems including Peach Tree, Quicken and others. 

How did you get started doing this type of work?

What advice would you give a customer looking to hire a provider in your area of work?

What education and/or training do you have that relates to your work?

 Karen: My Father told me people will always need someone to keep accurate financial records...he was right.   


Janoa: It is fascinating to see the inner workings of a company. How money can be used internally and externally is a powerful thing. I enjoy providing tools for mangers to use to run their business effectively.  


Shane: Accounting is a puzzle. I love puzzles. 

What types of customers have you worked with?

What advice would you give a customer looking to hire a provider in your area of work?

What advice would you give a customer looking to hire a provider in your area of work?

 We love our Entrepreneurial Start-Ups! So exciting to see someone launch and become successful. We've been there and we want to support the next round of individuals!  That said, we have no problem representing companies in the Chicago Loop and Farmers in Lebanon, MO. Accounting is about numbers, something we take seriously. 

What advice would you give a customer looking to hire a provider in your area of work?

What advice would you give a customer looking to hire a provider in your area of work?

What advice would you give a customer looking to hire a provider in your area of work?

 If you should find a price that is too good to be true, unfortunately the service level wont be there. The cheaper the provider the more mass work is being done. The potential for errors is high and timeliness may be an issue. 

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